Frequently Asked Questions
Everything you need to know about your Sachin & Babi experience.
When will my order ship?
Standard orders are typically processed and shipped within 1-2 business days. For pre-order items, please refer to the estimated ship date listed on the product page.
What is your return policy?
We accept returns of unworn, unwashed, and unaltered merchandise with all tags attached within 30 days of the delivery date. Please note that items marked as Final Sale are not eligible for return or exchange.
Do you offer international shipping?
Yes, we ship to over 100 countries worldwide. International shipping rates and duties are calculated at checkout based on your specific location and the value of your order.
How do I find my correct size?
To ensure the perfect fit, we provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up, or you can contact our stylists for personalized advice.
Can I make changes to my order after it has been placed?
Because we aim to process orders as quickly as possible, we are unable to modify or cancel an order once it has been confirmed. Please double-check your shipping address and item selection before completing your purchase.
Do you offer alterations?
While we do not provide in-house alterations, our gowns are designed with generous seam allowances where possible to allow your local tailor to achieve a custom fit.